Enquiry
Capture the situation quickly
Record customer details, location, damage type, urgency, access notes, payer information and any quoted amount.
Glazing & boarding-up job management software
Keep emergency glazing jobs, field teams and follow-up under control.
Your Dispatch Partner helps glazing and boarding-up businesses manage emergency call-outs, planned replacements, field allocation, customer history, quotes, invoices, evidence, payment chasing and management reporting from one connected platform.
Fastemergency response
Clearjob ownership
Lesslost follow-up
Emergency and planned glazing work
From first call to final invoice, keep the whole glazing job connected.
Boarding-up work, emergency glazing and follow-on replacement jobs often happen in stages. YDP keeps the original enquiry, attendance, evidence, quote and commercial follow-up in one operational record.
Dispatch
Allocate the right field operative
Assign urgent work around availability and location while keeping the office updated.
Attendance
Record the first visit
Keep boarding-up, temporary make-safe work and site notes attached to the original job.
Follow-on work
Schedule replacement or repair
Move from emergency attendance into a planned return visit without losing customer or job history.
Commercial control
Keep evidence, billing and payment follow-up visible
Track supporting evidence, quotes, invoices, disputed values and payment chasing until the job is fully resolved.
Emergency glazing dispatch
Move quickly without losing the operational detail.
Emergency glazing and boarding-up work often starts with a distressed customer and a time-sensitive site. YDP helps the office capture the right information before the job leaves the desk.
Emergency job creation
Capture customer, address, damage type, urgency, payer, notes and pricing information in one record.
Field allocation
Assign work to available operatives and keep ownership visible throughout the job.
Follow-on appointments
Schedule replacement glazing, measured work or return visits without separating them from the original attendance history.
Postcode-led workflow
Use postcode search and location context to support geographically distributed emergency work.
Evidence and payer clarity
Know what happened, who is paying and what needs to happen next.
Glazing work can involve landlords, managing agents, insurers, commercial sites and private customers. YDP helps keep payer details, supporting evidence and next actions attached to the same job.
Capture who is responsible for payment at booking or update it as the job progresses.
Keep photos, paperwork and supporting evidence attached to the relevant work record.
Track disputed values, complaint details and resolution history against the original job.
Keep important job, appointment, allocation and payment changes traceable.
Quotes, invoices & payment follow-up
Keep the commercial journey attached to the glazing job.
Emergency attendance may be only the first stage. YDP helps the office keep quotes, return work, invoicing and payment status connected to the same customer and job history.
Replacement quotations
Create branded quotes and keep accepted replacement or repair work connected to the operational record.
Invoice management
Manage invoice stages while keeping billing tied to the related job and payer information.
Payment chasing
Track unpaid and part-paid work, chase attempts, next actions and resolution status.
Unconverted enquiry follow-up
Keep quote-only enquiries visible for structured follow-up where appropriate.
Field team management
Give glaziers and boarding-up operatives a focused mobile workspace.
Field users can see assigned work and relevant customer information without needing full back-office access.
Field worker workspace
Give operatives a mobile-friendly view of assigned glazing and boarding-up work.
Availability management
Track who is available, on a job, off, sick or otherwise unavailable before allocating work.
Role-based access
Keep financial and management information visible only to the people who need it.
Training & compliance
Support training records, certificates and controlled operational documents alongside daily activity.
Management visibility
See which jobs are moving, which are stuck and which still need commercial follow-up.
YDP gives managers a clearer view across urgent jobs, follow-on works, unpaid invoices, disputes and lead-source performance.
Operational performance
See active work, unresolved actions and service performance from a management view.
Unpaid work visibility
Keep outstanding balances and payment follow-up visible until resolved.
Lead-source tracking
See where glazing enquiries originate and where conversion follow-up needs attention.
Start-shift briefing
Surface open jobs, disputes, payment chases and other operational priorities before the day starts.
Glazing software demo
See YDP using an emergency glazing workflow.
We can show you how a glazing or boarding-up enquiry moves through booking, field allocation, first attendance, follow-on works, evidence, invoicing and payment follow-up.