Simple from the start

Getting started with YDP is simpler than you think.

You don't need to be technical. We guide you through each stage, configure the platform around the way your business already works, train your team and support you through go-live.

No jargon. No overwhelm.

A clear step-by-step setup.

We keep onboarding practical and visible. You always know what stage you're at, what we need from you and what we're taking care of behind the scenes.

Your Dispatch Partner six-step onboarding journey from intro call through setup, branding, training, testing and go-live support.

Your part

What we need from you

  • Tell us how your business works today.
  • Tell us who needs access and what they do.
  • Review the setup and tell us what needs adjusting.
  • Complete a straightforward training session.
  • Approve the system when you're happy to go live.

Our part

What YDP takes care of

  • Configure the platform around your workflow.
  • Apply your company branding.
  • Set up the agreed users, roles and processes.
  • Help migrate agreed information where needed.
  • Train your team and support testing.
  • Stay with you through go-live and beyond.

You won't be handed a portal and left to figure it out.

YDP onboarding is guided by people. We do the technical work and keep your team focused on the parts of the process that actually need their input.

Ready when you are

Show us how your business works. We'll show you how simple the move can be.

No technical preparation required. Setup & Configuration is a one-off €250.

Book a Demo